Golden Tiger Casino Privacy Policy

Golden Tiger Casino respects the privacy of people who use its website, games, and related services. This Privacy Policy explains what information may be collected, why it is used, how it is protected, and the choices available to users in Canada and other permitted locations.

This policy applies to information processed in connection with Golden Tiger Casino accounts, customer support, promotional communications, payments, and website activity. By using the platform, you acknowledge that your information may be handled as described below. The policy should be read together with the casino's terms and any notices presented when information is collected.

Information We Collect

Golden Tiger Casino may collect information that is needed to create and operate an account, provide gaming services, process transactions, and maintain a secure platform. The type and amount of information collected may depend on how you use the website.

• Identity and contact details, such as your name, date of birth, residential address, telephone number, and email address.
• Account information, including login credentials, account preferences, responsible gaming settings, and communications with customer support.
• Verification information, which may include documents or details needed to confirm identity, age, location, or the ownership of a payment method.
• Transaction information, including deposits, withdrawals, bonuses, wagers, winnings, payment method details, and related records. Full payment card numbers may be handled by payment providers rather than stored directly by Golden Tiger Casino.
• Technical information, such as IP address, browser type, device identifiers, operating system, language settings, time zone, and information about how the website is accessed.
• Usage information, including pages visited, game activity, session times, clicks, preferences, error reports, and interactions with promotional content.
• Information provided voluntarily in surveys, competitions, feedback forms, or other communications.

Golden Tiger Casino may also receive information from service providers, fraud prevention partners, payment processors, analytics providers, or public sources where appropriate. Information from these sources is used only for relevant operational, security, verification, or support purposes.

How We Use Information

Information may be used to deliver and administer Golden Tiger Casino services. This includes opening and maintaining accounts, enabling games, processing payments, recording transactions, and responding to questions or requests.

• To confirm eligibility, including the applicable minimum age of 18+, and to carry out identity or account checks.
• To protect the platform, users, and payment systems from fraud, unauthorized access, abuse, collusion, and other suspicious activity.
• To personalize website features, present relevant content, and remember selected preferences.
• To send service messages, security notices, account updates, and information about changes to products or policies.
• To send marketing communications where permitted and where required choices have been provided.
• To monitor gaming activity and support responsible use of the platform.
• To analyze performance, troubleshoot technical issues, improve games and website functions, and develop new services.
• To meet applicable contractual, operational, dispute resolution, and record-keeping needs.

Golden Tiger Casino will not use personal information for purposes that are materially unrelated to the reason it was collected without providing appropriate information or obtaining permission where this is required.

Cookies and Similar Technologies

Golden Tiger Casino may use cookies, pixels, software development kits, local storage, and similar technologies. These tools can help the website remember account settings, maintain sessions, measure performance, understand navigation patterns, and improve the user experience.

Types of Technologies Used

• Essential technologies support login functions, security controls, account navigation, and core website operations.
• Preference technologies remember choices such as language, display settings, and other selected options.
• Analytics technologies provide aggregated information about visits, performance, and interaction with the platform.
• Marketing technologies may help measure campaigns or display information that is more relevant to users, subject to applicable settings and permissions.

You can manage cookies through your browser or any preference tool made available on the website. Disabling certain technologies may affect login features, game functionality, or other parts of the service.

Data Sharing

Golden Tiger Casino may share information with carefully selected organizations when this is necessary to operate the platform, protect users, or provide requested services. Recipients may process information only for relevant business, technical, security, or support purposes.

• Payment processors and financial service providers that facilitate deposits, withdrawals, refunds, and transaction checks.
• Identity verification, fraud prevention, cybersecurity, and risk management providers.
• Hosting, cloud storage, communications, customer support, analytics, and technical service providers.
• Professional advisers, insurers, auditors, or other service partners where their involvement is reasonably required.
• Corporate affiliates or successor entities in connection with a business reorganization, merger, acquisition, or transfer of assets.
• Public authorities, courts, or law enforcement bodies when disclosure is required or reasonably necessary to protect rights, safety, or the integrity of the platform.

Golden Tiger Casino does not sell personal information as a general business practice. Service providers receiving information are expected to apply suitable confidentiality and security measures.

Data Security

Golden Tiger Casino uses administrative, technical, and organizational safeguards designed to reduce the risk of loss, misuse, unauthorized access, alteration, or disclosure. Measures may include access controls, authentication procedures, encryption or secure transmission methods, monitoring, staff guidance, and vendor assessments.

No online service can guarantee complete security. Users should keep passwords confidential, use a secure device and connection, sign out when appropriate, and notify Golden Tiger Casino promptly if they suspect unauthorized account activity. The casino may restrict access or request additional verification when security concerns arise.

Data Retention

Personal information is retained for as long as reasonably necessary for the purposes described in this policy. The retention period may depend on the type of information, the nature of the relationship with Golden Tiger Casino, account activity, unresolved disputes, security needs, and applicable record-keeping expectations.

Some information may be retained after an account is closed to prevent fraud, enforce agreements, resolve complaints, maintain transaction records, or demonstrate how a decision was made. When information is no longer needed, it may be deleted, anonymized, or securely disposed of. Backups may continue to contain information for a limited period while they are securely overwritten.

Your Rights

Depending on your location and applicable rules, you may have rights concerning the personal information held by Golden Tiger Casino. These rights may include requesting access to information, asking for inaccurate details to be corrected, seeking deletion where appropriate, or requesting limits on certain processing.

• Ask for an explanation of how your information is used.
• Request a copy of personal information associated with your account.
• Ask Golden Tiger Casino to correct information that is inaccurate or incomplete.
• Object to certain processing or withdraw consent where processing is based on consent.
• Unsubscribe from promotional communications while continuing to receive essential service messages.
• Raise a concern about privacy handling with the appropriate privacy contact or relevant authority.

Requests may require reasonable identity verification to protect account information. Some requests may be limited where retaining or using information is necessary for security, dispute resolution, legal obligations, or the operation of essential services. Golden Tiger Casino will review requests and provide an explanation where a requested action cannot be completed.

Third-Party Services

The website may contain links, integrations, games, payment options, or other features operated by third parties. Those providers may collect and use information under their own privacy policies. Golden Tiger Casino is not responsible for the privacy practices, content, or security controls of independent third-party websites or services.

Before submitting information to an external provider, you should review its notices and settings. Third-party tools may also place their own cookies or use comparable technologies. Their availability and functionality can change without direct control by Golden Tiger Casino.

International Transfers

Some service providers used by Golden Tiger Casino may process or store information outside Canada or the country where you access the platform. In those circumstances, information may be subject to the laws of the location where it is processed.

Golden Tiger Casino takes reasonable steps to select providers that can apply appropriate safeguards and to arrange processing in a manner intended to protect personal information. By using the platform, you understand that international processing may occur where required to provide services, support payments, maintain security, or operate technical systems.

Policy Updates

Golden Tiger Casino may update this Privacy Policy when services, technology, business arrangements, or privacy practices change. The revised version will be posted on the website with an updated effective date or other appropriate notice.

Changes will apply from the time they are published unless a different effective date is stated. If an update materially affects how information is used, Golden Tiger Casino may provide additional notice through the website, by email, or through an account message where appropriate. Continued use of the platform after an update indicates that you have reviewed the revised policy.

Contact Information

If you have a privacy question, want to exercise an applicable privacy right, or need help understanding this policy, contact Golden Tiger Casino at [email protected]. Please include enough detail for your request to be understood, but do not send payment card numbers, passwords, or other unnecessary sensitive information.

Golden Tiger Casino may ask for information confirming your identity before responding to an account-specific request. The casino aims to review privacy enquiries within a reasonable period and may request further details where needed to investigate or complete the request.

Last updated: 8 September 2026